By accessing or placing an order on this website, you agree to the following terms. Please read them carefully before shopping with us.
1. Products
All candles are hand-poured in small batches, so minor variations in colour, texture, and wax finish between items are normal and not considered defects. Product images are for illustration; actual appearance may vary slightly.
2. Pricing & Availability
Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to correct pricing errors and to limit order quantities. Stock availability is shown on each product page and updates in real time.
3. Orders & Payment
All payments are processed securely through Razorpay. An order is confirmed only once payment has been successfully verified. We reserve the right to cancel and refund any order suspected of fraud.
4. Shipping & Delivery
Please refer to our Shipping Policy for delivery timelines and charges.
5. Returns & Refunds
Please refer to our Refund Policy for details on returns, cancellations, and refund timelines.
6. Candle Safety
Our candles are made for home use only. Always burn on a heat-resistant surface, away from drafts, curtains, and flammable materials, and never leave a lit candle unattended or within reach of children or pets. Full care instructions are listed on every product page.
7. Account Responsibility
You are responsible for maintaining the confidentiality of your account login details and for all activity under your account. Notify us immediately if you suspect unauthorized use.
8. Intellectual Property
All content on this website — including product photography, descriptions, and branding — is the property of Then CANDELA Studio and may not be reproduced without permission.
9. Changes to These Terms
We may update these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.